We want you to be absolutely satisfied with your purchase. If you’re not, you may return any product within 30 days. You can either exchange it for a different product or we’ll refund your money — it’s totally up to you. Just contact us for a return authorization number (info@espritcables.com or 303.872.6285), make sure the product is in like-new condition, and pack everything (including remote, owner’s manual, power cord, etc.) securely in the original packaging.